Improved Customer Service Annual costs savings of more than one million euros Through a joint tender, six Star Alliance member carriers at London Heathrow have selected Menzies Aviation as their new ground handling company, in advance of their moves to Terminal 1. Starting October 1st, 2009, Austrian, Croatia Airlines, LOT Polish Airlines, Lufthansa, SWISS and TAP will transition their handling requirements to Menzies from their current providers, a process to be completed by early 2009